When it comes to finding the best call center headset, it can be a daunting task given the plethora of options available online. With the shift towards remote work and increased reliance on virtual communication, having a high-quality headset has become essential for many professionals. A good headset can enhance sound quality, improve comfort during long calls, and facilitate better communication overall. In this article, we will look at the top 10 call center headsets available on Amazon in 2024, ensuring that you have all the information needed to make an informed decision.
| # | Preview | Product | Rating | Price | |
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LEVN Headset with Mic, Headset with Microphone for PC, Wired Headphones with Mic,USB Headset with... | $29.99 | Buy on Amazon | |
| 2 |
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NUBWO HW02 USB Headset with Microphone Noise Cancelling &in-line Control, Ultra Comfort Computer... | $17.99 | Buy on Amazon | |
| 3 |
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Jabra Evolve 40 Professional Wired Headset, Stereo, UC-Optimized – Telephone Headset for Greater... | $89.98 | Buy on Amazon | |
| 4 |
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Gixxted Bluetooth Headset, Wireless Headset with Noise Cancelling Microphone for Work, On Ear... | $49.99 | Buy on Amazon | |
| 5 |
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awatrue EH05-U Wired USB Headset with Noise Cancelling Microphone for PC Laptop - Headphones with... | $28.99 | Buy on Amazon | |
| 6 |
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ICOMTOFIT Bluetooth Headset with Microphone, Wireless Earpiece with Charging Case for Cellphones,... | $25.49 | Buy on Amazon | |
| 7 |
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Headset with Mic, USB Headset with Microphone, Computer Headset with Noise Canceling Microphone for... | $29.99 | Buy on Amazon | |
| 8 |
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Trucker Bluetooth Headset, V5.2 Wireless Headset with Upgraded Microphone AI Noise Canceling, On Ear... | $31.99 | Buy on Amazon | |
| 9 |
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(Upgraded Version) Wireless Headset, Bluetooth Headset with Noise Cancelling Microphone, Best... | $69.99 | Buy on Amazon |
Contents
- Top 10 Call Center Headsets
- 1. Jabra Evolve 75 UC Wireless Headset
- 2. Plantronics Voyager Focus UC
- 3. Sennheiser SC 660 ANC
- 4. Logitech H820e Wireless Headset
- 5. Microsoft LifeChat LX-6000
- 6. Corsair Void Elite RGB Wireless Gaming Headset
- 7. HyperX Cloud II Gaming Headset
- 8. Bose Noise Cancelling Headphones 700
- 9. EPOS I SENNHEISER ADAPT 660
- 10. Anker Soundcore Life Q30
- Buying Guide for the Best Call Center Headset
- Conclusion
Top 10 Call Center Headsets
1. Jabra Evolve 75 UC Wireless Headset
The Jabra Evolve 75 is a top-tier wireless headset known for its exceptional sound quality and comfort. Equipped with dual Bluetooth connectivity, it allows users to connect to multiple devices simultaneously, providing seamless transitions between calls. One of its standout features is the active noise cancellation, which helps in blocking out background noise, making conversations clear and uninterrupted. The comfortable ear cushions ensure that you can wear this headset for extended periods without discomfort.
Key Features:
- Dual Bluetooth connectivity
- Active noise cancellation
- Up to 15 hours of battery life
- World class performance – HD voice combined with world-class speakers allow the Jabra Evolve Wireless Headset to deliver outstanding audio with crystal-clear clarity for your calls and music, whether you need to collaborate or concentrate during your day.
- Increase focus – Easily switch on active noise cancellation to counter ambient noise and virtually eliminate low-frequency sounds, like the hum of air conditioning. Plus, an integrated busy light acts as a do-not-disturb sign to reduce interruptions.
- All-day battery – Get up to 18 hours of talk time, 17 hours of music time, or up to 15 days of standby time so this call center headset keeps up with your busy day. A USB cord is included, allowing for use while charging. Plus, the comfortable design allows for all-day wear.
- Superior connectivity – Get the freedom to move with dual Bluetooth connectivity to up to two devices, and a range of 100ft/30m from your connected device. A Jabra Link 370 USB adapter is included to enhance connectivity.
- Compatibility – The Jabra Evolve 75 microphone headset works with all leading Unified Communication platforms, and is optimized for Skype for Business, Cisco, and more.
2. Plantronics Voyager Focus UC
Next up is the Plantronics Voyager Focus UC, another excellent option for call center professionals. This headset provides superb audio quality, incorporating smart sensors that automatically mute the microphone when you take it off. The Focus UC also features active noise cancellation and a comfortable design with plush ear cushions. Additionally, this model has a long battery life and includes a USB dongle for easy connection to your computer.
Key Features:
- Smart sensors for auto-mute
- Active noise cancellation
- Rich, immersive audio quality
- Audio performance: Adjust the noise canceling level for your personal preference with three options of Advanced Digital Hybrid active noise canceling (ANC)—high, low and off.Connector Type:USB Type A
- Poly Acoustic Fence technology: Advanced multi-microphone noise canceling so callers hear you and not your surroundings
- Smart technology: Dynamic Mute Alert tells you if you speak while muted
- Comfort: Lightweight headband with sling and plush ear cushions for all-day comfort
- Multiple device connections: Connect to a computer with the included BT700 USB-A adapter and to a mobile via Bluetooth v5.1
3. Sennheiser SC 660 ANC
The Sennheiser SC 660 ANC is tailored for professional use, providing clear audio and superior noise cancellation features. The headset boasts a robust design and high-quality materials, ensuring durability in a busy call center environment. The two ear cup design offers immersive sound quality, and the noise-cancelling microphone ensures you are heard clearly without background interruptions.
Key Features:
- Exceptional audio performance
- Durable design
- Comfortable ear pads for long wear
- Designed with Skype in mind: for professionals using Skype for business, who require a consistently excellent hands-free communication solution
- Hd sound: powered by Sennheiser HD stereo sound to ensure a clearer and more natural meeting and entertainment experience
- Easy disconnect: simple, quick release mechanism made to withstand the repetitive plugging and unplugging of shift changes
- Noise-cancelling technology: filters out all unwanted background noise for crystal-clear conversations on calls
- State-of-the-art materials: stainless steel hinges, Brushed aluminum parts, & Vectran reinforced cables defend your headset against everyday use
4. Logitech H820e Wireless Headset
The Logitech H820e is an affordable option that doesn’t compromise on quality. This wireless headset provides great sound and a reliable 100-meter range from its base station, allowing you to move around freely while on a call. The built-in battery offers up to 10 hours of talk time, making it a practical choice for extended use. Its sleek design and comfortable fit make it ideal for long hours of work.
Key Features:
- 100-meter wireless range
- Comfortable design for extended wear
- Decent battery life
- Digital enhanced Cordless telecommunications (DECT) spectrum wireless connectivity Headset: 6.5 H x 6.8 L x 2 D inches. Base: 5 H x 2.8 L x 3.3 D inches.
- In-call LED indicator light. Compatible with WindowsVista, Windows 7 or Windows 8 32-bit or 64-bit, Windows 10, Mac OS X 10.7 or higher, Linux, Available USB port, AC power
- On-boom mute button and mute indicator LED light
- Intuitive on-ear call controls. Auto Pair by docking
- Battery type-Lithium ion. Microphone type-Bi-directional ecm. Operating voltage 1.4 to 5.0v dc
5. Microsoft LifeChat LX-6000
The Microsoft LifeChat LX-6000 is an excellent wired option for businesses looking for cost-effective solutions. This headset offers good sound quality and features a noise-cancelling microphone, ensuring clear communication. The padded ear cups and adjustable headband make it comfortable for prolonged use. This is a great choice for budget-conscious teams that still want reliability.
Key Features:
- Good sound quality
- Noise-canceling microphone
- Padded ear cups for comfort
- Comfortable on ear design with lightweight, padded earcups for all day wear.
- Background noise reducing microphone.
- High-quality stereo speakers optimized for voice.
- Mute control with status light. Easily see, at a glance, whether you can be heard or not.
- Convenient call controls, including mute, volume, and the Teams button, are in line and easy to reach.
6. Corsair Void Elite RGB Wireless Gaming Headset
Though designed for gamers, the Corsair Void Elite RGB offers incredible sound and comfort that can easily translate to call center use. Featuring custom-tuned 50mm neodymium speaker drivers, this headset packs a punch in audio quality. Additionally, it has a long battery life, RGB lighting, and a Discord-certified microphone for clear communication. Its comfort features include memory foam ear cushions for extended use.
Key Features:
- Custom-tuned audio drivers
- Discord-certified microphone
- Comfortable, ergonomic design
- Stunning Sound: Hear everything from the lightest footstep to the most thundering explosion thanks to premium, custom-tuned 50mm high-density neodymium audio drivers with an expanded frequency range of 20Hz-30,000Hz.
- Enduring Comfort: Breathable microfiber mesh fabric and plush memory foam earpads keep you comfortable even during long gaming sessions.
- Low-Latency 2.4GHz Wireless: Connect wirelessly to your PC or PS4* with the included USB adapter. *7.1 surround sound only available on PC
- Optimized Omnidirectional Microphone: Picks up your voice with exceptional clarity, with a flip-up mute function and a built-in LED mute indicator.
- Durable Construction with Aluminum Yokes: Built to last through years of gaming.
7. HyperX Cloud II Gaming Headset
The HyperX Cloud II is another gaming headset that offers great audio performance for call center tasks. It comes with 53mm drivers delivering immersive sound, along with a detachable noise-cancellation microphone for clear voice communication. The headset’s memory foam ear cushions and solid build make it suitable for long hours of use. Its USB and 3.5mm compatibility means it can easily connect to multiple devices.
Key Features:
- 53mm audio drivers
- Detachable microphone
- Comfortable memory foam design
- 15-25kKhz Frequency Response.Headphones fit type:Over-Ear.Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear
- Designed for comfort: Exceptionally comfortable memory foam ear cushions and padded leatherette headband help keep you focused on gaming
- Supreme audio quality: Large 53 millimeter drivers provide high-quality audio. Hear in-game details better and get the in-game advantage on your opponents
- 7.1 virtual surround sound: Truly immerse yourself in your games with hardware-driven virtual 7.1 surround sound for precisely located audio
- Passive noise cancellation: The closed ear cup design blocks out outside distractions to keep you in the game
8. Bose Noise Cancelling Headphones 700
Bose is synonymous with quality, and the Bose Noise Cancelling Headphones 700 showcases the brand’s commitment to audio excellence. Equipped with adjustable noise cancellation levels, this headset can tune out distractions during calls. It provides exceptional sound quality and comes with a comfortable design that is perfect for all-day wear. Additionally, the voice control feature enables hands-free use.
Key Features:
- Adjustable noise cancellation
- Excellent sound quality
- Comfortable for long-term wear
- POWERFUL NOISE CANCELLING HEADPHONES: 11 levels of active noise cancelling let you enjoy music, podcasts, videos & calls without distractions
- ASTONISHING SOUND: Crisp, clear details. Deep, full bass. These wireless headphones produce exciting, lifelike sound that’s full and balanced at every volume level
- UNRIVALED VOICE PICKUP: A revolutionary microphone system adapts to noisy and windy environments so your voice always sounds crystal clear on calls
- KEEP YOUR HEAD UP AND HANDS FREE: With easy access to voice assistants like Alexa and Google Assistant for music, navigation, weather, and more, and intuitive touch control on the earcups — you can stay connected without reaching for your phone
- PREMIUM DESIGN AND COMFORT: With a lightweight stainless steel headband and earcups tilted for the perfect fit, you can comfortably wear these bluetooth headphones for hours
9. EPOS I SENNHEISER ADAPT 660
The EPOS I SENNHEISER ADAPT 660 is specifically designed for professionals who require the best sound capabilities. This wireless headset features a sophisticated blend of comfort and futuristic technology. It includes adaptive noise cancellation to enhance focus during work and a comfortable design suitable for prolonged wear. This headset makes an excellent choice for any busy call center environment.
Key Features:
- Adaptive noise cancellation
- Bluetooth and USB connectivity
- Comfortable and stylish design
- Superb call clarity powered by EPOS AI.Control Type:Voice
- Get organized with Alexa
- Certified for Microsoft Teams and optimized for UC
- Four adaptive ANC microphone system monitors your working environment and adjusts noise reduction in open offices, while reducing wind noise outdoors
- Renowned stereo sound and a personalized audio profile means you can enjoy high-quality music to help your focus on work.Up to 30 hours battery life
10. Anker Soundcore Life Q30
The Anker Soundcore Life Q30 is an economical choice that offers impressive features, including noise cancellation, long battery life, and comfortable design. With up to 40 hours of playtime and great sound quality, this headset makes it possible to have uninterrupted conversations. It’s lightweight and folds up for easy transport, making it suitable for both home and on-the-go use.
Key Features:
- Active noise cancellation
- 40-hour battery life
- Great sound quality
- Advanced Noise Cancellation Technology: Maintain your focus with Life Q30’s hybrid active noise cancellation. Dual noise-detecting microphones pick up and filter out up to 95% of low-frequency ambient sound to ensure nothing distracts you from your music.
- Ultimate Noise Cancellation Experience: Customize Life Q30’s noise cancellation with 3 modes—Transport minimizes airplane engine noise, Outdoor reduces traffic and wind, and Indoor dampens the sound of busy offices with people talking in the background. Note: ANC is not compatible with an AUX Cable connection.
- Hi-Res Music: Hear every detail of your favorite songs thanks to Life Q30’s 40mm drivers. The highly-flexible silk diaphragms reproduce thumping bass and crisp treble that extends up to 40kHz for improved clarity.
- 40-Hour Playtime: Life Q30 active noise cancelling headphones play up to 40 hours of music in noise cancelling mode. Standard mode extends the playtime to 60 hours, while a short 5-minute charge gives you 4 hours of listening.
- Pressure-Free Comfort: Life Q30 active noise cancelling headphones have ultra-soft protein leather earcups with memory foam padding to fit snugly over your ears. The lightweight build also ensures they’re comfortable for long listening sessions.
Buying Guide for the Best Call Center Headset
When searching for the best call center headset, it’s essential to consider several key factors to ensure that you make the best choice for your needs. Here’s what you should keep in mind:
Comfort and Fit
Comfort is crucial, particularly if you’ll be wearing your headset for long periods. Look for headphones with adjustable headbands, cushioned ear pads, and lightweight designs.
Sound Quality
Quality sound is vital for clear communication. Look for headsets with high-quality audio drivers and noise-cancelling capabilities to block out distractions.
Wireless vs. Wired
Decide whether a wireless or wired headset best suits your needs. Wireless headsets provide more freedom of movement, while wired options may offer better sound quality and reliability.
Battery Life
If you opt for wireless, consider the battery life. Headsets that provide long-lasting battery support are crucial for extended use without frequent recharging.
Microphone Quality
A good microphone ensures clear communication. Look for headsets with noise-cancelling microphones that can filter out background noise.
Compatibility
Ensure your headset is compatible with your communication platform, whether that’s a computer, smartphone, or VoIP system.
Price
Consider your budget. While investing in a higher-priced model can be worthwhile for better comfort and features, several affordable options also provide excellent performance.
Conclusion
In 2024, selecting the best call center headset is more critical than ever, given the importance of clear communication in our increasingly remote world. The headsets reviewed in this article represent a range of options suited for different preferences and budgets. Choose one that aligns with your specific needs, and you’ll enhance your communication experience dramatically.
Invest in a sound solution that boosts your productivity and comfort, whether you’re working from home or in the office.
Last update on 2024-09-20 / Affiliate links / Images from Amazon Product Advertising API | votechriscarrillo.com is a participant in the Amazon Associate program and will earn from qualifying purchases.